TTEOM automates management across physical and virtual client infrastructure
EES provides superior automation solutions to TTEOM
Total Traceable Emirates Operation and Maintenance (TTEOM), a private company that Abu Dhabi government and ADWEA have appointed to work on a long-term programme for the privatization of water and electricity supply, has automated its management across physical and virtual client infrastructure with solutions provided by EES.
TTEOM is responsible for developing, operating and maintaining the Al Taweelah Power and Desalination complex, along with other private companies, so the automation initiative was highly strategic. High availability of systems was critical and a superior solution compared to other tools was an immediate requirement.
EES thoroughly assessed the need of the customer and proposed a scalable solution with a faster time-to-value, that would drive productivity, increase efficiency of IT operations and IT administration for both servers and applications while reducing costs.
EES managed the project from start to finish. Considering every aspect of the client environment, EES designed the solution to ensure optimum productivity, tested, integrated and finally deployed it successfully. The staff involved were well trained on optimum usage of the technology implemented, its enhancements and supported them all through.
The solution in place now enables TTEOM to manage desktops in desired-state management for its distributed devices and applications, automates management across physical and virtual client infrastructure from a single console, enforces policy while monitoring, alerting and reporting on hardware, application and OS status, maximize efficiencies, ensures security and policy enforcement and meet SLAs while keeping devices and applications up-to-date. The solution (HP Operations Manager) also helps ICT to consolidate and correlate fault and performance events across entire physical and virtual IT infrastructure to identify the causes of event storms.