TTNET implements EMC solutions
Turkish internet provider deploys EMC Documentum xCP
EMC Corporation has announced that Turkish internet provider, TTNET Inc, is automating several business processes across multiple departments using EMC Documentum xCP, an integrated platform designed to allow companies to build dynamic business solutions and an action engine for Big Data.
"EMC is pleased to deliver solutions to meet TTNET's extensive requirements for new levels of automation and productivity. We see companies deploying Documentum xCP in a few key areas, then rapidly expand the footprint to reap additional value. It's a strategy that has proven successful," said Rohit Ghai, vice president and general manager, Content and Case Management Group, EMC Information Intelligence Group.
According to EMC, TTNET currently has over six million subscribers and provide high technology broadband services to customers in 81 provinces across Turkey. The company has taken an enterprise-wide approach to managing its information and initially deployed a unified platform for creating, editing, versioning, indexing, retrieving and searching content, based on EMC Captiva, an intelligent information capture application, for correspondence management with customers and external parties.
"In short order, we found immediate value in deploying EMC's solutions across our enterprise, and continue to identify processes to automate. EMC Documentum xCP is a powerful solution for helping us to transform our business. EMC's Services organisation partnered with our team from the business analysis phase, solution design, development, go-live, training and support to deliver the variety of projects on time," said Olgay TAŞ , IT director, TTNET Inc.
In the second phase of the implementation, TTNET automated five internal business processes with Documentum xCP, which was designed to improve decision making, raise customer service levels and increase productivity across internal departments including, Legal, Human Resources, Contracts Management, Sales, Accounting and Purchasing.
TTNET's EMC solution combines enterprise content management (ECM), business process management (BPM), and intelligent capture; the solution was also designed to enable the company's SAP users to access content stored in the Documentum repository.