1.29m Sega customers affected by hack
Names, addresses, dates of birth stolen in database attack
1.29 million Sega customers have had their names, email addresses and dates of birth stolen in a hack on the company’s Sega Pass database.
Sega has also now confirmed that customers credit card details have not been accessed.
“We are deeply sorry for causing trouble to our customers,” said Sega spokeswoman Yoko Nagasawa, “We want to work on strengthening security.”
The Sega Pass network is still down and the company is unsure when it will be reactivated.
Sega is currently undertaking an investigation into the hack.
“Over the last 24 hours we have identified that unauthorised entry was gained to our Sega Pass database. We immediately took the appropriate action to protect our consumers' data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems,” read an email sent to Sega Pass customers.
The gaming company has reset all passwords into the Sega Pass system and has urged customers to change all their log-on details on other websites and services that share the same credentials as those used on Sega Pass.