Dubai Courts expand eNotary services
17 more e-services added to portfolio, government looking at video conferencing for trials
Dubai Courts have added a further 17 eNotary services to the e-services portal, bringing the total number of services available to 31 and allowing more users to access a wider range of services at the Dubai Courts.
These services include PDF-based interactive forms that allow users to apply for services within the Dubai Courts, online appointment booking and an eGovernment Payment Gateway to allow users to pay fines and fees.
Abdulrahim Almudhareb, ITD director for Dubai Courts told ITP.net that there are future plans to expand the e-notary services even further.
"We have until now 31 services available on the internet, the future plan is to add more services related to all types of eNotary services. These 31 services cover all aspects of notary. Some services need more study because they need more experts to design a couple of services," he said.
According to Almudhareb, the Government of Dubai and Dubai Court plans to adapt and expand its existing e-services to make it easier for customers to interact with the courts system.
"The future plan is to try as much as we can to adapt our [existing non-electronic] services into electronic services so we can phase these services out, to make it easier for customers," he said.
Almudhareb added that Dubai Courts are currently looking into more ways of bringing technology into the court system; this includes a study on how to use HD video conferencing during courtroom trials.
"At the moment we have a strategy plan to develop and enhance our internal systems, but this [HD video conferencing and virtual courtrooms] is really in our minds. We want to see how we can incorporate video conferencing to bring witnesses to the court [electronically] rather than physically being there and this is a future plan," he said.
Currently Dubai Courts is looking at various video-conferencing solutions to see which one will suit its requirements.
One of the major concerns Dubai Courts is facing in terms of video-conferencing as a way to question witnesses, is how to ensure the witness or case party is not being coerced and that the witnesses participating in the video-conferencing are the correct people.
"The judge wants to make sure that this witness or case party is not being forced to say something through video conferencing, so we have to put controls around these things and have to study this and sit with the judges so they can set the rules and regulations in order to be compliant with the way they proceed in litigations," said Almudhareb.