No sign of PlayStation, Qriocity restoration
Sony says it cannot give a date for entertainment network restoration
Sony PlayStation and Qriocity networks have now been offline for nearly one month, while Sony Online Entertainment enters its second week of being offline and Sony has still given no indication as to when any of these entertainment systems will be back online.
“I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process,” read a post by Patrick Seybold, senior director, corporate communications and social media on the official PlayStation blog on 10th May.
Several disgruntled Sony PlayStation users commented on the latest post with one saying; “please sony, can u guys try to get the network back on by the weekend because im gettin bored playing offline!!!! its killing me”, another wrote “cmon Sony….”.
Sony PlayStation announced earlier this week that was beginning the process of restoring the PlayStation network and Qriocity services and undertaking internal testing of the new system.
The company is working with several security companies to ensure the system is secure before the site goes back up.
"Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online. As you've heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won't restore the services until we can test the system's strength in these respects," said Seybold in a blog post on 6th May.
Sony said earlier this week that it was undertaking extra testing following the Sony Online Entertainment breach which was discovered on 1st May, but occurred as early as 10th April.
"When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we're doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologise for the delay and inconvenience of this network outage," said Seybold.
Sony is providing users in the US with complementary enrollment in an identity theft protection programme for 12 months and says it will make similar programmes available in other countries and territories in the future.