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du internet experiencing interruptions

International undersea cable accidentally cut, region experiencing bandwidth degradation

du internet experiencing interruptions
One of the international undersea cables bringing internet to the UAE and Middle East has been cut, causing problems with du services, according to the company.

du is expecting service interruptions for internet users across the UAE and the region after an international undersea cable was cut on 23rd March.

 du said in a statement that it is taking action to lessen the impact on regional users by re-routing traffic through other available links.

"Customers will continue to face bandwidth degradation and longer connection times. Performance is expected to go back to more normal levels within the coming few days according to the cable operators," du said in the statement.

"Although the incident is not under its control, du is working with the concerned parties to ensure a quick resolution of this issue."

du has apologised for the disruption and said it will keep providing updates on the situation.

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