Fujitsu begins High Availability Services in Saudi
Company is planning 24-hour spares delivery, hopes to increase share in enterprise market
Fujitsu is aiming to increase its footprint in the enterprise market in Saudi Arabia with the launch of its High Availability Services for enterprises in the region.
With the High Availability Services, Fujitsu will provide hardware maintenance with a pre-defined response or recovery time and will have a dedicated in-country spares hub, designed to ensure Fujitsu fulfils its service commitments with 24-hour spares delivery.
"High Availability Services is Fujitsu's commitment to our enterprise customers in Saudi Arabia, whereby we offer the right level of services to meet our customers' business needs. Fujitsu has placed a significant investment in Saudi Arabia for services, ranging from dedicated in-country spares to direct Fujitsu service teams. It is a Fujitsu end-to-end experience from the helpdesk agent who answers the phone to the engineer attending on-site," said Aiham Al-Akhras, director of Services, Middle East, Fujitsu Technology Solutions.
For any Fujitsu service issues, customers can call the local help desk in Saudi Arabia at 800 897 1462.