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JRG International selects eHDF for oursourcing

eHDF hosting trading platform, comms and back office servers for DGCX broker

JRG International selects eHDF for oursourcing
eHDF provides the uptime and scalability that JRG requires to support its operations, says Zeineldin.

Commodity brokerage house JRG International Brokerage has signed eHosting DataFort to provide hosting services for its online trading platform, back office and communications infrastructure.

The brokerage, registered with Dubai Gold and Commodities Exchange (DGCX), is using eHDF to host its trading platform, that allows customers to trade gold and commodities, as well as to monitor and update services.

JRG International uses a concept called ‘Client Segregated Bank Account System' whereby investors who open a broking account also get a bank account with EmiratesNBD, with the 24-hour access to bank accounts and the facility to view transactions directly from the bank on their investments 24/7 in real time. The platform is multilingual and includes a mobile trading platform that requires continuous monitoring and support.

eHDF was selected to host all of the brokerage's servers for communications, trading and back office, in order to provide greater resilience, scalability and ease of upgrade, and to match JRG International's growth. Outsourcing also allows JRG International's IT team to focus on developing business applications, rather than maintenance.

Sajith Kumar P K, director and CEO, JRG International, said: "The decision to outsource was taken soon after our launch of the ‘Client Segregated Bank Account System' in 2009. Increased business transactions and operations made our expansion a necessity.

"eHDF was chosen for the location of its data centre opposite the Dubai Gold and Commodity Exchange (DGCX). JRG International is extremely pleased with the solution as eHDF ensures the swift resolution of any connectivity issues and we are able to achieve almost 99.9% availability of the systems, which consequently increases the uptime for all customer transactions," he added.

Yasser Zeineldin, CEO at eHosting DataFort, said: "With the financial downturn, markets are volatile and customers are constantly looking at new areas for investments. For such transactions, they require a robust and secure IT infrastructure that supports their back-end functions and helps them make a seamless transition. This is essential as information security is an important aspect to retain investors' confidence in online transactions.

"For online trading and business, the volume of transactions also increases over a period of time, which requires regular upgrades and investments in the data centre. As a service provider, we need to maintain these systems and keep them running 24/7. Our systems and infrastructure provide best-of-breed solutions and our consultants are always prepared to continuously support our customers in their everyday business needs. eHDF had to make sure that the highest levels of security is maintained and round-the-clock monitoring is carried out for their trading business."

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