DWTC signs on with IBM
The deal sees IBM managing the Trade Centre’s financing and accounting functions
Dubai World Trade Centre (DWTC) and IBM have announced a multi-year business process outsourcing (BPO) agreement, which sees IBM managing DWTC's transactional finance and accounting back office functions.
These functions include accounts payable, receivables, billing, daily and month end accounting, reporting and planning and budgeting services.
"Today's [November 2] announcement is an exciting one that will enable us to continue to put added focus on our core business by outsourcing our transactional financial services in such a way that will enhance service quality, lower risk and provide a more efficiently streamlined work flow," said Ahmed Al Khaja, VP Procurement and Contracts, DWTC.
According to IBM's 2010 Global CFO Study, top-performing organisations are able to sustain good business outcomes even during periods of market instability. The study says these organisations excel in both financial efficiency and business insight, which is said to give them greater overall scalability, agility and responsiveness.
"The formidable challenges associated with operating in a global economy are forcing CEOs, CFOs and CIOs to evaluate new ways to deliver improved results and drive innovation across the organisation," said Takreem el Tohamy, general manager, IBM Middle East and Africa. "For many organisations, IBM's IT and Business Process Outsourcing services offer quick access to skills, process innovation, best practices methodology, flexibility and improved services."