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Bahrain Ministry of Social Development improves IT management

Novell Open Enterprise solutions help cut IT workload by 60%

Bahrain Ministry of Social Development improves IT management
Novell is looking to help other government agencies to improve IT infrastructure management, says Zebian.

Bahrain's Ministry of Social Development (MOSD) has turned to Novell’s Open Enterprise solutions, to improve IT management and systems.

The MOSD has rolled out the Novell Open Enterprise Server and several other solutions, improving the performance of its IT infrastructure, and cutting the Ministry’s IT support workload by up to 60%.

The solution provides intelligent workload management, automating many desktop management tasks to save the IT department time and resources.

MSOD has deployed Novell Identity Manager and Novell SecureLogin to give it better administration of user identity and data access, including a single sign on function, along with Novell ZENworks Configuration Management and Novell eDirectory to allow remote management of security, support and maintenance for the whole organisation.

Rashid AlMadani, IT Director, MOSD, said: "We have compared competing technologies in the market and found that the Novell Open Enterprise solution was far more superior in terms of stability, security and overall performance. Aside from being a best-of-breed solution, Novell has also helped us achieve value-added benefits through significant cost savings and improving our ability to fast-track various tasks.

“Moreover, the Novell solution, particularly the Novell ZENworks Configuration Management, has helped us reduce our IT support workload by at least 60%, giving greater flexibility for our IT staff to focus more on testing and adopting new technologies and improving performance,” he added.

Diyaa Zebian, Managing Director, Novell Middle East & North Africa, commented: "The MOSD has been a pioneer in adopting open source technologies in Bahrain, which is in line with the Kingdom's 'Vision 2030' strategy that strongly encourages Ministries to cut costs, increase flexibility and improve productivity through open source solutions. Novell is pleased to have contributed in realising the strategic objectives of the government. We will leverage our successful collaboration with the Ministry of Social Development to reach out and help other government agencies in enhancing the performance of their IT infrastructure."

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