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KSA operators fined over roaming fees

KSA regulator fines operators for offering free roaming service for incoming calls

Saudi Arabia's telecoms regulator banned operators from offering a free roaming service for incoming calls in February.
Saudi Arabia's telecoms regulator banned operators from offering a free roaming service for incoming calls in February.

Saudi Arabia's telecoms regulator, the Communications and Information Technology Commission (CITC), has handed a SR5 million ($1.32 million) fine to at least one of the country's telecom operators for violating a ban on offering a free international roaming service.

The CITC initially ordered Saudi Arabia's three mobile operators to stop offering their subscribers free incoming calls while outside the country back in February.

Dr Dhaifallah Al-Zahrani, deputy governor for legal affairs, CITC, said the commission would continue to fine on companies found to be violating the rule, according to a report from The Saudi Gazette.

While itp.net was unable to make contact with telcos STC and Mobily, a spokesperson for Zain confirmed that Zain KSA had not been fined.

The CITC's decision to prevent the operators from offering free incoming roaming calls has caused consternation among many mobile users, who have complained on online message boards that the regulator is supposed to help protect the consumer rather than raise prices.