Home / Damaged internet cable to be repaired by April 20 – du

Damaged internet cable to be repaired by April 20 – du

Dubai telco says repair ship expected to reach cable damage site on Saturday.

Damaged internet cable to be repaired by April 20 – du
The repair ship was expected to reach the site of the damaged cable today.

The Sea-ME-we 4 telecommunications cable linking Europe and Egypt, which suffered an "unexpected breakdown" resulting in diminished internet traffic in the UAE, should be repaired by next Tuesday, according to telecom operator du.

The Dubai-based telecom operator, whose customers have been unaffected by the cable problem, said in a statement that the repair ship responsible for restoring operation was expected to reach the site of the cable cut on Saturday.

"The estimated time to restore the cut is approximately three days, therefore the segment of the cable affected by the cut is expected to be back in service by April 20, subject to weather, sea and cable conditions," du added.

du announced earlier that there has been no impact to du's Internet and international voice services.

All international voice and data traffic was automatically shifted to du's alternative international routes immediately after the cable cut.

The telecommunications cable problem hit the internet traffic of Etisalat customers in the UAE, Etisalat confirmed in a statement on Thursday.

Etisalat said it was working with "the administration, partners and concerned operators for urgent repair works and re-routing traffic to ensure earliest possible restoration of the cables and Internet service".

The state-owned operator added that it had already taken "immediate corrective steps" to reduce the impact on business customers.

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