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Aphelion launches SAP end user training for GCC

Consultancy to offer change management and end user training for GCC SAP projects

Aphelion says that change management and end user training has been lacking in GCC SAP deployments.
Aphelion says that change management and end user training has been lacking in GCC SAP deployments.

A new SAP end user services consultancy has opened for business in Bahrain. Aphelion Solutions will look to deliver consulting and training services SAP users across the GCC.

Aphelion will focus on end user training and change management, an area of SAP implementation which has been overlooked in the region, the company says.

It will be delivering its own change management methodology for organisations, called Resonate, which includes best practices and disciplines of change management to allow companies to quickly roll out change management programmes with minimal disruption to operations.

Uzair Waheed the founder and managing director of Aphelion commented: "Over the last six years, we have seen many SAP projects in the Middle East struggle in the areas of end user training and change management expertise. Ordinarily technical or functional consultants are utilized to deliver skill sets that are, quite frankly, completely opposite to what is required for successful delivery of SAP training and change management programmes. Training and change management address the people side of projects and if managed poorly has a direct impact on the success or failure of a project. Failure to effectively address the End User aspects of SAP projects through correct employment of experts, results in delayed adoption and utilization of SAP and a slower ROI than originally expected."

Alongside the organisational change management programme and end user training, Aphelion will also be offering helpdesk advisory and quality assurance services.