HP expands Mission Critical Partnership
Services package to address mission critical systems includes new support and monitoring options
HP has extended its Mission Critical Partnership services, to assist CIOs with improving their IT infrastructure and effectiveness while managing risk.
The Mission Critical Partnership services are intended to provide customers with best practices, design and support services for essential systems.
The services on offer now include a wide range of systems, with support that can be tailored to meet the customer’s needs, including 24/7 access to HP’s Global Mission Critical Support Centres, a single point of accountability
The new services also include Insight Remote Support Advanced, a comprehensive remote monitoring solution that covers both HP and multi-vendor hardware to improve the efficiency of systems management.
Samer Zein, Manager Technology Services, HP Middle East commented: “While operating in a mission-critical virtualized environment it is imperative that companies review their existing business processes periodically and ensure that IT managers are up-to-date on the newly released solutions. The Mission Critical Partnership is a step-forward in helping our customers in the region have access to trained mission-critical professionals and enhanced services that align to new technologies such as virtualization and blades. The Mission Critical Partnership allows customers to improve and advance their business services at an affordable cost.”