Fire hazard prompts HP to recall notebook batteries
Regional GM confirms company is working with customers in the Middle East to help identify affected laptops
Hewlett-Packard has announced a global voluntary recall of 70,000 HP and Compaq notebook batteries over concerns of over-heating.
“The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers,” the U.S. Consumer Product Safety Commission stated, adding that there have been two incidents reported to date.
In both cases the batteries overheated and ruptured, “resulting in flames/fire that caused minor property damage.”
“Customer service and safety is a top priority for HP, so right now we are focusing on helping customers identify if their battery is affected,” Anil Kumar, general manager, PSG at HP Middle East told itp.net.
Sold from August 2007 through March 2008, the HP and Compaq notebook computer models that contain the potentially faulty Chinese-manufactured battery include:
HP Pavilion (models dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500 and dv9700), Compaq Presario (models A900, C700, F700, V3000, V3500, V3700, V6000, V6500 and V6700), HP (models G6000 and G7000) and HP Compaq (model 6720s).
Kumar has advised customers that might be affected to visit the HP Battery Replacement Program website for more information.