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Access management takes off at Dubai Airport

Automated pass management system will speed up pass administration procedures for Dubai Airports Company

Emirates Computers has deployed an airport pass management system (APMS) at Dubai's Airport Pass Office to automate access entry.

The solution, developed by Emirates Computers using Microsoft technologies such as Visual Studio, SQL Server, Windows Server, IIS, and Windows Services, among others, will automate the access entry pass permits for employees, contractors and visitors to all Dubai Airport zones, passenger and flight areas, previously done manually.

"There is a huge difference between the old system and the new automated system deployed by Emirates Computers," said Naser Kajoor, senior general manager of service providing management at Dubai Airports Company.

"Companies can now request passes, follow up on pass status and pay for their approved passes all through the internet interface without the need for them to visit the pass office at the Dubai Airport. All transactions and approvals workflow is done online, with the documents getting passed electronically.

"Companies always have a list of all passes available and hence, they can check its validity, renew passes, and request to modify the information on a pass. Companies also get notified by e-mail and SMS for approved passes. Also, seven days prior to the expiration date of the passes, the companies are notified, thus giving them a sufficient period of time to renew passes if they require," he added.

Emirates Computers' APMS is a web-based application that users can access through any computer with a Windows OS and internet access, without the need to install extra components, according to Haytham Kamel, VP and general manager at Emirates Computers, Dubai and Northern Emirates.

The APMS can register companies, create new passes, renew or modify passes, accept online payments and blacklist companies. It also has an internal workflow engine that gives other divisions such as the Airport Security and Police Office with the authority to approve or reject passes online, without the need to pass documents physically between divisions.

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