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Oman Arab Bank rolls out improved retail banking

Bank upgrades retail banking systems to latest Misys Equation solution

Oman Arab Bank has announced that it has upgraded its Misys retail banking solution.

The bank will be the first in the Gulf to deploy the latest version of the banking solution, Misys Equation 3.9, to improve the quality and range of services it can offer to customers.

Mustafa Srour, Oman Arab Bank's assistant general manager, IT, commented: "We have aggressive expansion plans for our business and we needed the most up-to-date solution to underpin our move to open further branches within our network. We have benefited from Misys technology and expertise for more than 20 years and we are very excited to have implemented the very latest version of Misys Equation to increase our flexibility and stability as we continue to grow."

The Misys solution has been rolled out to all 40 of Oman Arab Bank's branches across the country, to bring key functional improvements to existing systems, and improve overall levels of customer service.

Roy Froud, general manager Middle East & Africa, Misys, said: "The management team at Oman Arab Bank has consistently focused on improving customer service and differentiating themselves from the competition. We are delighted to be able to support them as they continue to grow their business. This latest, most advanced version of Misys Equation brings them stability, speed, ease of integration and an increase in performance that will help them maintain their leading position in the region."

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