50% discount for net disruption
Bahraini telecom Batelco chops internet customers' March bill in half as 'goodwill' gesture, official says.
Bahraini telecom Batelco has given internet customers a 50% discount on their bills for March due to the disruption to services caused when four undersea cables were damaged, the company said on Monday.
The damage to two intercontinental cables off the coast of Egypt and another two cables off the UAE coast caused weeks of disruption to internet and international telecoms services across much of the Middle East and Asia in February.
"As a gesture of goodwill in line with our brand values and customer centric focus, we are delighted to announce that our internet customers have received a 50% discount on the rental changes in their March bill,” Batelco Consumer Customer Unit General Manager Nick Di Marzo said in a statement.
Batelco first said it planned to reimburse customers in February.
Batelco is the only telecom service provider in the region to offer compensation to customers for the disruption to services.