Damage to undersea cables sends customers flocking to Mena Telecom
Mena’s two-way satellite broadband solution sees growth in traffic, customers
Mena Telecom’s two-way satellite broadband service has enjoyed a growth in customer numbers and traffic recently, since the disruptions caused by the damage to undersea cables on 1st February, which left many countries in the region without internet access.
"Access to Internet is essential for our customers, and they cannot afford to risk losing their service, even for the shortest period of time," said Abdul Razak Jawahery, executive manager, Kuwait Finance House-Bahrain, and vice chairman and MD of Mena Telecom.
“As part of our leadership in innovation, we are providing a service which is complementary to their existing facilities and our two-way satellite broadband application providing a seamless backup facility to ensure they still have service, even when everything else has failed,” he added.
The application, launched in 2003 as one of the first satellite solutions in the Middle East, primarily caters to business users and provides a back-up for their broadband facilities. According to Jawahery, customers can take control of their own systems, ensuring disruptions don’t occur in the future.
“This service handles data, voice, and video signals for private applications, therefore companies can have total control of their own communication system without being totally dependent on other providers,” he said.
The satellite service is one of many award-winning solutions offered by the company. Last September, Mena Telecom picked up the Telecoms Technology Investment of the Year gong at the CommsMEA Awards, for its innovative approach to Bahrain market, where it rolled out a nationwide WiMAX network with Motorola.