Open standards move
Avaya and Microsoft have teamed up to develop open standards, SIP-based interoperability between Avaya MultiVantage Communications Applications and Microsoft Office Communicator, the unified communications client for Microsoft Office Live Communications Server 2005.
Avaya and Microsoft have teamed up to develop open standards, SIP-based interoperability between Avaya MultiVantage Communications Applications and Microsoft Office Communicator, the unified communications client for Microsoft Office Live Communications Server 2005. Aimed at extending the rich capabilities of Microsoft applications to include voice capabilities, this joint initiative will focus on delivering a unified communications solution that allows end users to communicate effectively.
The goal of the joint solutions is to enable intelligent, real-time communication and collaboration across an enterprise to enhance productivity, to power decision-making and to improve responsiveness to customers. Business users would be able to launch, receive and re-direct communications while accessing the robust, more reliable and security-enhanced business communications functionality and features of Avaya Communication Manager and the desktop and mobile versions of Microsoft Office Communicator 2005.
"Avaya and Microsoft share a vision of unified communications and collaboration based on open standards, which will allow businesses to communicate effectively, and interoperate seamlessly across applications and processes," says Mike Thurk, president of Global Communications Solutions at Avaya. "This relationship will allow Avaya and Microsoft to develop new innovations that can simplify worker collaboration."
"Microsoft and Avaya are building new solutions that will improve productivity of information workers," says Zig Serafin, general manager for Unified Communications Group at Microsoft.
Avaya and Microsoft plan to use existing interfaces and develop new methods for integration, including ones based on SIP open standards. The use of open standards and SIP will provide customers with greater flexibility to use the integrated Avaya-Microsoft solutions in conjunction with other business applications and to communications-enable business processes to increase productivity. The first of the joint solutions is expected in the fourth quarter of 2006.