Home / Dubai eGovernment website attracts 167% more visitors

Dubai eGovernment website attracts 167% more visitors

User traffic on the Dubai eGovernment (DeG) portal increased by 167% last year, with the number of visitors to the site growing by 115,777.

User traffic on the Dubai eGovernment (DeG) portal increased by 167% last year, with the number of visitors to the site growing by 115,777 – up from 69,286 in January 2005 to touch 185,063 visitors in December 2005.

The percentage of international visitors using the website grew substantially. In March 2005, international visitors represented 13.28% of log-ins. By December these had increased three-fold to 47.74%. This was attributed to Dubai’s enhanced tourism image globally. The number of new visitors accessing the portal more than doubled during the year, from 18,959 in January to 48,365 in December 2005 while repeat visits increased three-fold from 4,562 in the first month of the year to 12,893 by December end.

The DeG’s portal, which offers an integrated online eService window for various Departments of Government of Dubai, saw a steady increase in the average number of visitors accessing its online services throughout the year. From a low average of 2,235 daily visitors in January 2005, the number more than doubled to 5,969 by the end of the year but rose three-fold in September, reaching the highest average of 6,538 visitors per day.

“The marked increase in number of people adopting eServices through the portal is an indication the ever reducing gap between state-of-the-art infrastructure, quality of eServices and the expectations of the people using the services,” said Salem Al Shair, eServices Director, Dubai eGovernment.

The UAE, with a total of 1.9 million Internet users or 34.7% of the total population, has been named as one of the world’s top countries in terms of e-government readiness in a recent report published by the United Nations Online Public Network and Finance (UNPAN) agency. It states that the UAE has posted one of the most "impressive year-over-year gains" among all the countries of the world after moving up from a ranking of 60 in 2004 to 42 in 2005.

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