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Concierge of the year

The hunt is on yet again for Dubai’s Concierge of the Year.

The hunt is on yet again for Dubai’s Concierge of the Year.

The competition, organised by Wafi City and the Dubai department of tourism and commerce marketing (DTCM), will feature 35 five-star properties this year who will fight for the Best Concierge and the Best Concierge Team titles.

As part of the evaluation, Concierge of the Year has mystery customers visiting participating hotels to assess the service quality provided by the concierges to customers. Six mystery shoppers will be visiting hotels in July and August, with a final quiz taking place in September.

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