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Siemens finds its Intervoice

Siemens and Intervoice have teamed up in a bid to secure business in the voice telephony market in the Middle East, which is worth US$200 million, according to the companies.

Siemens Information and Communication Network (ICN) and Intervoice have entered into a strategic partnership that will allow Siemens to integrate and offer Intervoice’s Omvia Voice Framework for Middle East businesses.

As a result of this alliance, Siemens ICN EN aims to provide professional services on Intervoice’s solutions throughout the Middle East, serving a wide range of businesses including service segments, financial establishments, utility service providers and telecommunications companies.

“By combining our efforts to provide a whole range of solutions to the voice telephony market, we will be able to provide consulting and implementation services in this region with an integrated suite of voice applications, including the IP Ready HiPATH and ProCenter suite of contact centre solutions,” says Mario De Roos, general manager of Siemens ICN EN.

Another noteworthy development from Siemens for the enterprises in the Middle East is the approach of delivering mission critical projects on a fixed time, fixed price model. This approach is designed to deliver rapid benefit to businesses in terms of a quantified measurement of return from IT investments thereby having a positive bottom line impact.

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