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Saudi CSCCI implements Oracle solution

The organisation hopes the new solution will help streamline its business process

As part of an initiative by the Council of Saudi Chambers of Commerce and Industry (Saudi CSCCI), the process of officially legalising documents in the Kingdom of Saudi Arabia will be moving online. Independent software vendor House of Development has used the Oracle technology platform to develop a solution for realtime signature legalisation and verification, enabling Saudi-based companies to apply for legalised documents online at their convenience.

Previously, the process of authentication included paper-based preparation of the document, application of the company seal, in-person presentation at the relevant chamber of commerce, and record retention at that individual location.

The new scheme allows documents to be prepared and submitted online, authenticated and legalised and then stored in a centralised database for future access. The development will enable all Saudi CSCCI to maintain its own legalised documents, company seal and authorised signatures in a secure environment that is continuously available online.

“The trend in public services globally is toward greater efficiency and ease of interaction, says Fahad Al Askar, information technology general manager at Saudi CSCCI. The new Oracle-based system will not only save considerable time and effort for chambers and their member organisations, but also create a streamlined process and an availability of public services that is unprecedented in the Kingdom.

The process of electronic document certification will simplify chamber procedures, making them more accessible and user-friendly and guarantees chamber members greater peace of mind about the security of their electronic signatures.

House of Development used the Oracle database 10g, application server 10g and jdeveloper 10g, combined with components from handwriting verification company Softpro and the pen-based signature-capturing organisation Wacom, to create the electronic certification solution. Having now registered its offering for a patent from the Saudi government, the company anticipates a considerable demand for its online certification solution in the future, as the Kingdom continues to adopt wider e-government principles.

Abdulrahman Al Thehaiban, managing director of Oracle in Saudi Arabia, commented that the new project: “This is a revolutionary approach taken by the Council of Saudi chambers of commerce and industry in order to improve its services to the public,” and adds that he hopes other government bodies in the Kingdom will be encouraged to adopt the internet to improve their public services.

Ahmed Saeed Badrais, marketing manager at House of Development says the main objective in developing the certification software is to help deliver on the chamber’s promise of increased efficiency and cost reduction. “Both public and private sector users in Saudi Arabia are now more accepting of online business processes,” he says, “especially when they realise the benefits in terms of time, effort and money saved through services like online legalisation of records.”

According to Badrais, the specific development platform was chosen for its high standards of data management and information security and the ease of systems management. The platform has enabled the Saudi CSCCI to maintain a lower total cost of ownership as hardware, human resources and other IT resources are now used more efficiently.

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