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Demand grows for e-mail archiving apps

E-mail archiving applications revenue is expected to top US$180 million worldwide in 2004, up from just US$33 million two years ago.

E-mail archiving applications revenue is expected to top US$180 million worldwide in 2004, up from just US$33 million two years ago, and to continue to grow at a compound annual growth rate of over 50% through 2008, a new IDC study reveals. Demand will continue to be driven by the explosive growth in e-mail and other electronic records, the increased regulatory environment and focus on corporate governance, and the need to respond to urgent litigation and discovery requests.

“Organisations now more than ever have a much greater obligation than before to ensure that their e-mail is retained in its original state without being altered, viewed, or deleted by unauthorised people,” says Julie Rahal Marobella, senior research analyst for information management for compliance at IDC.

“As a result, e-mail archiving has emerged as a crucial piece of a comprehensive, sustainable strategy for corporate compliance, corporate governance, and risk management,” she adds.

In addition to a growth in end user demand, IDC believes mergers and acquisitions involving e-mail archiving, storage software, and content management vendors are transforming the landscape of this emerging market. It adds that vendors must find the most appealing and efficient way to address both urgent near-term and important long-term customer needs for automating the increasingly important business process of archiving content in internal and external email communications.

“The need to know what information your firm has and where you can store and find that information in an efficient manner is driving the surge in demand for e-mail archiving applications. Whether it is delivered as dedicated solutions or as embedded functionality, e-mail archiving will most likely be appearing in a data centre near you,” says Mark Levitt, research vice president for collaborative computing at IDC.

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