Nortel enhances Business Communications Manager
Nortel Networks is adding interactive voice response (IVR), IPSec client support and other enhancements to its Business Communications Manager (BCM) Release 3.0.
Nortel Networks is adding interactive voice response (IVR), IPSec client support and other enhancements to its Business Communications Manager (BCM) Release 3.0. The solution, which is targeted at small-to-medium sized businesses (SMBs) and branch offices, also provides increased TDM station capacity.
BCM 3.0 integrates a host of features including KSU/PBX, voice over IP gateways and Quality of Service (QoS) data routing capabilities. Furthermore it caters to both IP-enabled and pure IP environments.
“BCM Release 3.0 raises the bar as the standard for IP telephony solutions delivering powerful features to the small-to-medium sized businesses and branch offices needing a converged voice and data solution as well as advanced applications,” says Nick Pegley, vice president & general manager, enterprise IP services, Nortel Networks.
“BCM drives network efficiencies, lower training and personnel costs, and remote management through a single interface, while providing real investment protection,” he adds.
BCM 3.0 also offers improved levels of telephony routing, enhanced Call Detail Recording (CDR) with pull functionality, silent monitoring for incoming calls and an administrative edition of Desktop Assistant Po that enables systems administrators to carry out remote configuration.