Home / Al Muzaini Exchange overhauls IT infrastructure

Al Muzaini Exchange overhauls IT infrastructure

Kuwait-based money exchange signs US$1.5 million IT infrastructure deal with Al Faris, as it strives to improve customer service.

Al Muzaini Exchange is overhauling its IT infrastructure as it attempts to improve relations and services with its trading partners.

The Kuwait-based money exchange company has signed a US$1.5 million deal with Al Faris Information Technology to install the entire infrastructure.

The deal will include deploying everything from IBM server hardware, Oracle’s E-business suite, ATG Enterprise Portal software and a secure payment mechanism.

When installed the solution will enable Al Muzaini Exchange to interact, transact and collaborate with customers, business partners and payment processors. As part of the project, Al Faris will reengineer the money exchanges’ business processes, enabling staff to be identify, manage, track and service customers.

“The growing importance of e-business in today’s economy requires a solid e-Infrastructure; Al-Faris's Innovative e-Business Solutions platform we have chosen will allow us to standardise on a single platform and further expand the consistent services we provide to our local to regional clients and trading partners,” explains Adel Al Muzaini, board member and deputy general manager of Al Muzaini Exchange.

“Al Faris will enable us to further extend our e-business activities in the future without any restrictions; in doing so, we expect to realize significant cost savings” adds Al-Muzaini.

Follow us to get the most comprehensive technology news in UAE delivered fresh from our social media accounts on Facebook, Twitter, Youtube, and listen to our Weekly Podcast. Click here to sign up for our weekly newsletter on curated technology news in the Middle East and Worldwide.

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.