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Alcatel aids small businesses

Alcatel is aiming to simplify telecoms for small and medium sized businesses with the launch of a new unified communications solution.

Alcatel has launched a new integrated communications system for small and medium enterprises (SMEs).

The Alcatel OmniPCX Office provides fully integrated Internet, voice and data services in a single unit, cutting down on the cost and maintenance of systems using different components.

OmniPCX Office is a pre-configured server that integrates an array of communication services, including circuit switched or voice over IP telephony, Internet, e-mail server, network security services and 10/100 LAN switching.

It can support from six to 236 telephone handsets and includes routing capability, a firewall, e-mail server and proxy server.
According to Stephen Blood, a research director at Gartner, “the demand for unified communications in small and medium businesses is just as strong as for the corporate and major enterprise but disparate voice and data products have restricted the availability of cost effective solutions for the SMB sector.

"The convergence of voice and data represents new opportunities for vendors with competencies in both disciplines, to offer packaged solutions that meet all of the SMB enterprise communications needs, at a lower total cost of ownership.”

The Linux based system has been available in Europe since the beginning of the year, but this month marks its Middle Eastern debut.
“Many small and medium enterprises recognise the benefits of e-mail, mobility, voice over IP and company wide Internet access, but see them as out of their reach because of complexity,” said Jean-Luc Fourniou, chief operating officer of Alcatel’s enterprise activities.

“Alcatel OmniPCX Office has been designed precisely to address these expectations and bring these smaller enterprises a communication solution tailored to their needs,” he added.

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