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ASPs fail to address security issues

Application service providers (ASPs) are failing to deploy basic security measures, such as user authentication, virus protection, network security and firewall services, according to an IDC survey of 50 ASPs.

Application service providers (ASPs) are failing to implement adequate security measures, according to an IDC study. 25% of the 50 ASPs the research house surveyed were lacking basic security protocols, such as user authentication, virus protection, network security and firewall services.

The lack of security among certain ASPs not only exposes customers to security breaches, but also has the potential to hinder the market as a whole says IDC.

“Businesses understand that a breach in security could result in severe financial losses, never mind the damage to the company's reputation,” said Jessica Goepfert, program manager, ASP and application management services research program, IDC. “It’s up to the ASP to stay on top of these security systems in order to simply stay in the game.”

The survey also revealed the disparities within the crowded ASP market, which despite undergoing consolidation is also seeing new entrants in the market. According to IDC, security is a fundamental factor in ensuring both the success of the individual ASP and the driving the adoption of the market as a whole.

“High-end ASPs that are rolling out enhanced security services are setting a strong example and new entrants would be well served to observe,” said Goepfert. “In fact, in recent months IDC has witnessed announcements from leading ASPs that demonstrate this trend and commitment to providing state-of-the-art security services.”

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