Compaq reminds public of AC adapter recall
Compaq is reminding consumers of its worldwide recall of 1.4 million AC adapters, which were recently identified as a potential fire hazard.
Compaq is continuing to warn the public against using a particular series of its AC adapters. The company had issued a recall and replacement directive for approximately 1.4 million of the adapters—mainly used in certain notebook products— and is urging consumers to immediately avoid their use.
The AC adapters in question are described as a potentially serious fire hazard, as they are at risk of overheating. A statement issued by Compaq through its website last month said that the company had initiated a “replacement programme through which affected Compaq customers would receive a new replacement adapter for each recalled one.”
Compaq has since received 5 reports of fire that were directly attributed to such adapters, although none of the incidents had involved personal injury.
The affected adapters were sold worldwide as separate options, as replacement parts, and along with the following notebook PCs; Armada M300, M700, E500s, E500, V300, 100s, 110, 3500; Notebook 100; Prosignia 170 and 190.
The statement went on to say that “this recall and replacement programme involves AC adapters made by the only one of the multiple manufacturers used by Compaq, thus, not every AC adapter sold with a sold with a notebook listed is affected by this recall.”
The affected AC adapters can be identified by the adapter Model Series Number located directly under the “Compaq Computer Corporation” name on the AC adapter label, and affects only AC adapters with the model series numbers that follow: PPP003SD, PPP003, PP2012.
Those affected in the Middle East should call 800 4520 in the United Arab Emirates, 800 171 in Bahrain, 800 897 1433 in Saudi Arabia and +9714 881 8100 for all other countries.