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Banks told to give customers what they want

The head of the Arab Bankers Association today told the industry that it must give its customers electronic banking services. But he acknowledged that e-banking comes at a cost...

Regional Banking executives were this morning delivered a stark message by Dr. George Kardouche, chief executive of the Arab Bankers Association (ABA).

If you don’t offer your customers electronic banking services, he said, overseas banks will come in and take them away. But if you are going to offer e-banking, you need to make the investments required to make your online systems totally secure.

“If you don’t have e-banking, banks from London will come and take your customers away,” said Kardouche. “If you want to have e-banking, you must have secure banking,” he added.

Kardouche was speaking ahead of ABTEC 2001, an ABA-sponsored event that will be held at the Emirates Towers Hotel, April 8-9.

E-banking and its related security issues will be the focus of the two day event. Around 250 Arab, Islamic and international bankers are expected to attend.

ABTEC 2001 is being organised by the ABA in conjunction with
www.sheikhmohammed.co.ae, an Internet site that promotes
information technology usage in the UAE.

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