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Saudia flies free of paperwork

Saudia Arabian Airlines has cut administration paperwork in its materials management division with the deployment of OfficeForms from Toplevel Computing

Saudi Arabian Airlines’ material management division has drastically reduced it’s paperwork, with the implementation of a form management system. The materials division, based at London’s Heathrow airport, has rolled out the OfficeForms package from Toplevel, which has cut the number of different forms that the division needs from twenty to just a single form.

The materials management division handles shipments of engine parts, chemicals and avionics supplies which require a vast amount of paperwork for itemized way-bills, temporary import forms, customs forms and security declarations, each requiring different forms to completed. Because 90% of the shipments are between Jeddah and Heathrow, a large amount of data was duplicated.

By using the OfficeForms system, goods handlers only need enter data once, and all required forms are filled in automatically. The data is also simultaneously passed to the Syntegra database, the central handling agent and consolidator for airlines that are part of the International Air Transport Association (IATA). The system cuts handling and administration time, and enables automatic assessment reports, audit forms and completion of government required documentation.

Edward Grayson, supervisor for shipping and receiving at Saudia commented: “you can buy a way-bill package off the shelf, but the good thing about OfficeForms is that we have tailored it exactly to the way we work. We can modify it so easily – we aren’t technologists – we are shipping specialists and OfficeForms helps us focus on our main task rather than on IT and administration. Everyone in the team finds it simple to use.”

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