Home / Jeddah phones fall silent as meltdown disrupts service

Jeddah phones fall silent as meltdown disrupts service

STC's HQ had to move swiftly to restore services after a power failure fried several Jeddah telephone exchanges.

Jeddah's telephone system was brought to its knees on Friday when a power station failure caused a meltdown to several Saudi Telecommunications Company exchanges.

Over 15,000 mobile phones, 350,000 land lines and several banks' ATM cash machine networks were affected by the failure, according to local press reports.

STC said that the problem was due to failure happened when electrical power was cut-off at the exchanges, causing cables to melt.

Service to most phones was restored when four new electrical generators were installed and 2000 metres of cable were replaced although as much as 20% of the network was still affected over the weekend.

The telephone failure comes a week after Saudi Arabia dropped off the Internet when a critical router failed at KACST.

The two incidents are completely unrelated, according to industry sources.

Follow us to get the most comprehensive technology news in UAE delivered fresh from our social media accounts on Facebook, Twitter, Youtube, and listen to our Weekly Podcast. Click here to sign up for our weekly newsletter on curated technology news in the Middle East and Worldwide.

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.