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EBG rejuvenates BankNet

Emirates Bank Group has awarded the project to upgrade its Internet banking service, BankNet, to Emirates Computers and Brokat.

Emirates Bank Group has awarded the project to upgrade its Internet banking service, BankNet, to Emirates Computers and Brokat.

The project, which is due to be launched in October 2000, will offer customers a new look, as well as a wide range of features, to complement its existing online functions.

The project will be jointly carried out by experts from EBG’s IT department, Emirates Computers and Brokat.

“The decision to upgrade BankNet and to provide a host of other features and functions is a great leap forward for banking in the region,” said Anis Al Jallaf, managing director and CEO of EBG.

Customer Demand

The BankNet System has been up and running since 1996 and consists of customer banking services such as funds transfer, online statements and bill payment facilities.

EBG decided to upgrade BankNet, as a result of intense customer demand for new services, as well as the bank’s desire to utilise more delivery channels.

“Banks are moving away from the traditional customer focus: and going to an electronic, Internet based view of the customer,”Haytham Kamel, general manager, Emirates Computers told ACN.

“[EGB]’s requirement all along was to have a robust platform where, if the bank decides to go into WAP services, and the like, [they can.] EGB has gone for middleware which allows it to do this.”