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Oracle HR to ease Saudi visa service

Companies applying for worker visas in Saudi Arabia can now save time and money thanks to Oracle technology that has been deployed to automate the process.

The enterprise software giant has signed a deal with the Al-Elm Information Security Company to integrate Oracle E-Business Suite’s human resources (HR) module with Al-Elm’s Muqeem Service.

This is an online service used by private sector HR departments to apply for and track the status of foreign expatriate workers’ working visas or passport status. Previously this worked through an online web portal, which required firms to manually process requests.

This process will however be automated through the integration between the Muqeem Service and Oracle’s HR application, which will connect companies’ HR systems electronically to the Directorate General for Passports.

This will enable companies to access the department’s register to find information on their employees and they will be able receive instant notifications of any record updates executed at the department.

“This agreement will allow a great number of foreign employees in the Kingdom to benefit from the distinguished services that Muqeem provides,” said Khaled Bin Abdulaziz Al Ghunaim, managing director of Al-Elm Company.

“This is the first electronic service that fully integrates the e-government in the Kingdom.

“Through this service any Muqeem subscribed company can issue electronic exit/entrance visas for its workers without referring back to the Directorate in a fully electronic way.”

The integration between Oracle and the Muqeem Service will also provide companies with a range of other services.

For instance, when an employee requests leave through the standard HR portal, the request will immediately alert the Muqeem service, which generates a visa request form based on the employee’s details, which are also stored on the Oracle HR application.

Abdul Rahman al Theiban, vice president of Oracle Saudi Arabia, revealed that the firm engaged in discussions with several government ministries in the country on IT projects.

“We are working on a number of e-government initiatives in Saudi Arabia and our approach is to approach each ministry individually and work with them separately then we will create a synergy between them,” he said.

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