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One of largest Sentinel deployments worldwide

McDonnell said the 2,000 plus collectors Aramco had made it one of the biggest Sentinel deployments in the world. He said the average implementations had 200 to 300 such collectors.

“It’s on an order of magnitude beyond the normal scale of our customers,” he said.

In Aramco’s case, Sentinel has been deployed on two separate IT networks – the core IT system that is used across the company and a separate network, named Expec, which is highly restricted and confidential and used by the company’s exploratory division.

This system includes simulation grids for reservoir simulation, a main frame and “heavy duty systems to help them with incredibly heavy duty processing”, according to McDonnell.

”The information is so sensitive – they are a body unto their own – they have to handle top secret information about Aramco and its future plans that they don’t even share with the rest of Aramco,” commented McDonnell.

“They’ve both got different security requirements and Expec is always run with a huge amount of autonomy with its own ICT department. It’s like an ivory tower of its own.”

The Sentinel upgrade Aramco will undergo this year is its biggest to date and will involve customising parts of the solution to adapt to new IT systems as well as adding hundreds of new collectors to the existing infrastructure.

“They are going into new areas that need customising and tailoring beyond even what the product offers out of the box – so they are taking it beyond the normal limits,” said McDonnell.

As well as upgrading the technology Novell will also renew the support and maintenance contract it has with Aramco, and due to the scale of the work that is being undertaken will hire a dedicated engineer to work on the Sentinel implementations.

“They have a complex enough infrastructure to warrant a dedicated person to make sure it’s running perfectly all the time,” said McDonnell.

He said that Aramco’s deployment of the Sentinel technology was a clear indicator of the importance it puts on adhering to international security standards.

Aramco declined to comment. “Saudi Aramco does not discuss issues related to its IT security systems as this information is regarded as both proprietary and confidential,” it said. Acer’s Middle East operation declined to comment.

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