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DIFC firms to be linked with SAP

ERP software will be used to provide access to internal services

DUBAI International Financial Centre (DIFC) is to provide thousands of users with access to its services using technology from SAP.

DIFC will use the firm’s enterprise resource planning (ERP) software to create portals, which will give users within the zone the ability to access processes online.

The organisation — which is made up of different subsidiaries, including the Dubai International Financial Exchange (DIFX) and the Dubai Financial Services Authority (DFSA) — has purchased the mySAP Business Suite ERP solution with an initial investment in excess of US$1million.

Implementation of the solution is currently in progress and phase one of the deployment — which involves installing the Financials, CRM, HR, Material Management and Sales and Procurement core ERP modules — will be completed in approximately six months.

In phase two the Real Estate and Business Intelligence modules will be deployed and portals will be created giving the thousands of employees of financial institutions within the DIFC free zone access to services online such as making visa applications and building maintenance requests.

So far 150 internal DIFC users have been licensed to use the software in addition to 1,000 external users. This number is expected to double within the next two years, revealed Ghassan Darri, sales director at SAP Arabia.

“The investment DIFC made in SAP is going to be gradual and will grow bigger as the operation is undergoing huge expansion,” explained Darri.

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