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i2 care centre is launched

Middle East mobile phone retailer i2 has opened its first customer care centre for the region in Bahrain.

Middle East mobile phone retailer i2 has opened its first customer care centre for the region in Bahrain.

The centre will handle all after-sales support including queries, servicing, upgrades, and repair and replacement.

"i2 is a mobile provider offering customers a choice of numerous mobile brands," said Hicham Boueri, managing director at i2 Bahrain.

"However, we realise there was a need to offer our customers a thorough after-sales support programme, which guarantees fast solutions to any concerns or questions they may have. This is why we created a stand-alone customer care centre."

The centre will serve all 22 markets that i2 operates in and the retailer intends to continue its post-sales service push across the region.

"i2 will open more customer care centres in other markets as well, to offer customers the maximum in after-sales service and support," Boueri said.