Service quality

IT BUSINESS
Fujitsu begins High Availability Services in Saudi

Mar 06, 2011 Company is planning 24-hour spares delivery, hopes to increase share in enterprise market
NETWORKS
Hybrid theory

Aug 25, 2010 Trend Micro’s Nick Black explains why bringing the cloud into your security system will make it stronger – not weaker.
WEB
Study reveals UAE banks underperform online

Nov 30, 2009 Nearly 70% of enquiries submitted through bank websites don’t get a follow-up call or email
IT BUSINESS
Service utopia

Nov 08, 2009 Vineet Chhatwal, chief operating officer for the Consulting Office explains why integrated service delivery (ISD) should be a top priority for the forward-planning CIO

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