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contact centre
Articles about contact centre
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BUSINESS APPLICATIONS
Behind the scenes
Aug 19, 2010 As industry pundits debated the ramifications of the merger between the Middle East’s two largest pay TV companies, the newly formed Orbit Showtime Networks (OSN) was already hard at work making the two separate firms – and their complex IT infrastructures – one.
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NETWORKS
Laying new paths
Jun 01, 2009 Dubai's RTA means to set new standards in a unified customer experience with its unique programme and its state-of-the-art contact centre. Sathya Mithra Ashok investigates
Archive Highlights
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E-COMMERCE
MBC Group unit invests in three online start-ups
May 26, 2012 -
ORACLE CORPORATION
May 27, 2012
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EMC CORPORATION
May 27, 2012
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BANKING AND FINANCE
Barclays Bank launches UAE mobile app
May 27, 2012 -
KASPERSKY LAB
35% of GCC countries using virtual servers
May 27, 2012 -
EMIRATES AIRLINE
Emirates launches flight bookings by mobile phone
May 24, 2010
