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May 10, 2013 Business communication software experts Interactive Intelligence discuss their regional goals and successes as well as their products.
May 06, 2013 Interactive Intelligence makes the case for a slick workflow environment in the regional insurance industry
Apr 16, 2013 Interactive Intelligence makes a case for the cloud call centre
Mar 21, 2013 Unified communications technologies are showing widespread adoption among organisations in the Middle East, and while IP telephony has accounted for the lion’s share of UC in the past, the sector is not standing still when it comes to extending adoption to new solutions.
Mar 12, 2013 Interactive Intelligence argues for business process automation
Feb 18, 2013 Muscat Municipality now using II’s CIC solution for customer support hotline management
Dec 10, 2012 Interactive Intelligence points out the risks of cloud migration
Nov 23, 2012 Service to link customers with complementary products, give greater exposure to resellers
Nov 06, 2012 Interactive Intelligence platform allows rapid deployment of transaction tools
Oct 09, 2012 Telephony and CRM features designed to improve service levels