Iris scans will be used to authenticate customer identity. (Getty Images)
Yemen’s Cooperative & Agricultural Credit Bank (CAC) is going biometric, with the deployment of iris recognition technology at all of its branches.The deployment, which will be done as part of a contract with IrisGuard Inc, will put biometric scanners in all branches, which will be used to identify customers and authenticate all banking transactions.
IrisGuard will supply the complete solution for CAC Bank, including IrisGuard IG-AD100 iris imagers and the IrisGuard iBank Suite software. All of the bank’s teller and customer services desks will be equipped with scanners, with the aim of authenticating all transaction to reduce fraud, and identity theft.
Hafed Mayad, chairman of CAC Bank commented: “CAC Bank continues to solidify its pioneering leadership position in the banking and financial sector throughout Yemen, by deploying IrisGuard’s trusted banking solutions, we are effectively, maximizing our customer’s convenience, experience and services. By relying on the latest state-of-the-art iris technology we bring to our customers fast, accurate and secure banking transactions be it at the automated teller machines or at the teller/customer service desks with speedy trusted withdrawals.”
Along with using the iris scanners at customer service desks, the bank will also install Dual Eye IG-AD100 Iris Cameras at all 80 of its ATMs, and will also look at extending the biometric solutions to time and attendance for bank staff, as well as integrating biometric protection into its online banking services.
“Cooperative & Agricultural Credit Bank and other banks in the region recognize and acknowledge the pristine customer authentication value of our ubiquitous iBank suite, which offers enhanced identification to their clients by eradicating poor identification methods such as Pin Codes (Personal Identification Number) and Password. We commend CAC Bank for their technology leadership and vision in Yemen,” said Imad K. Malhas, CEO of IrisGuard.
User Comments (3 comments) 
Posted by langyaw, Dubai, UAE on 12 October 2008 at 10:14 UAE time
IMHO, the iris scan is impractical in ATMs because it is not always the account owner that withdraws from his account. Sometimes, it is his spouse, or kin or brother who is requested to withdraw, for very valid reasons. The camera is sufficient because it has a photographic record of the person who transacted business with the ATM.
A better approach is by requiring the user to enter his mobile number. Then the system sends a SMS to that number with a 6-digit code, and the user is required to enter that code into the machine. Thus, not only the photo of the user is captured, but also his phone number, which has a record with the utility company. This can entail a few more seconds of delay in the transaction, but it is validated and well recorded.
-- langyaw
Posted by Salim ALSuwaidi, Sharjah, United Arab Emirates on 11 October 2008 at 04:22 UAE time
If they are going to deploy iris scans on ATM Machines, im guessing you should only use your bank machine and not another bank, But still not good.
What if the iris scan failed to reconise your eye scan? u wont be able to withdraw ur money.
the best way to avoid such problem which is fraud that happend saying people are stealing from your credit card is to change ur ATM password atleast in monthly bases or if u have many numbers weekly. But I think having a CCTV around the ATM will help to monitor the ATM have know what type of activities are happening to this ATM, though i'm sure that most ATMs have a CCTV
Posted by bankobserver, London, UK on 10 October 2008 at 16:31 UAE time
The IrisGuard innovation would appear to address most of the issues that the banks in the UAE and Qatar are facing in regard to ATM fraud & Identity Theft. Have any of the banks bothered to investigate the application in the UAE, seems the foreign banks such as HSBC, Standard Chartered & Lloyds need to get their Head Offices to approve a system like this so that they can eliminate all the negative publicity they have been receiving!
Editor's reply: The IrisGuard solution would need a scanner in every bank, store, ATM and online point of sale worldwide to authenticate the user for every transaction, so it's probably not feasible right now. But I agree, the banks in the UAE should be seen to be taking more steps to secure payments.