The Middle East boasts some of the most glamorous hotels in the world, with representation from all of the major hotel chains, as well as its own collection of regional hotel brands offering international services with an Arabic touch.

With properties claiming seven-star facilities and services, hotel staff are continually pushed to go the extra mile. Yet, how often do we notice when a bed is well made, table clothes are crisp, or corridors gleaming? All too often the spotlight is placed on the marble lobbies or the crystal chandeliers, the cutting-edge audiovisual equipment or the stunning architecture.

The Hotelier Middle East Awards aims to redress the balance. They reward the often-unrecognised individuals that make the region’s hotels some of the very best in the world. They give those back-of-house heroes that so often go unnoticed their chance to shine, and bask in the glory bestowed upon them by their peers.

Now in its fourth year, the Hotelier Middle East Awards recognises a broad range of front- and back-of-house roles. From laundry managers to chefs, procurement managers to front office personnel. This year there are 17 award categories.

As in previous years, there is also the grand prize - The Hotelier’s Hotelier of the Year - a category open to anyone that works in hotel operations. This award is for the real unsung hero, who chops vegetables all day, sweeps lobby floors, valets parked cars; cleans rooms, serves coffee, maintains the security of the hotel, and always manages to have a smile and a ‘Can do’ attitude.

The Hotelier Middle East Awards are a celebration of excellence. The winners truly are the heroes that make all the difference.

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