The CommsMEA Awards 2008 will recognise outstanding performance in the following areas:
Customer Service Provider of the Year
Recognises the operator that has placed the user front and centre of their business by delivering the best customer service possible.
Telecoms Deal of the Year
This award recognises the wave of M&A activity that characterises the MENA market and rewards the operator that has made a deal that maximises value and creates significant synergies
with its existing business.
Fixed Line Operator of the Year
Recognises the operator that has continued to develop and improve its fixed line network and services while growing penetration rates and improving the customer experience.
ISP of the Year
Recognises the Internet service provider that has driven Internet penetration rates and its own subscriber base by providing excellent connectivity and innovative packages to attract
users.
Lifetime Achievement Award
Awarded to an individual who has helped shape and inspire the Middle East and Africa’s telecommunications market.
New Entrant of the Year
Recognises the efforts of a new operator or organisation that has delivered sterling results in a short period of time.
New Telecoms Service of the Year
Awarded to an operator for a particularly innovative or successful service that has been launched in the last year.
Overall Operator of the Year
Awarded to the one operator that has stood out from all the rest, either in a specific field or across a number of disciplines.
Middle East Mobile Operator of the Year
Recognises the mobile operator with origins in the Middle East that has continued to develop and improve its mobile services while growing penetration rates and improving the customer
experience.
African Mobile Operator of the Year
Recognises the mobile operator with origins in Africa that has continued to develop and improve its mobile services while growing penetration rates and improving the customer
experience.
Most Innovative Non-Voice Service
As operators seek to increase the contribution made from non-voice communications, this award recognises the operator that has developed a non-voice service application that has
gained substantial acceptance in the market and has made a significant contribution to service revenues.
Telecoms Technology Investment of the Year
Recognises an operator that has not only invested a substantial sum in technology but also ensured that its investment has delivered a return for both the organisation and its
customers.