Qtel's toothless Customer Charter
Qtel announced yesterday its first-ever customer charter, which the company says is part of "major improvements and enhancements in recent months, to ensure that we deliver the best possible experience for all our customers"
Cybercriminals feel the pinch
A new report from Javelin Strategy & Research shows that in these tough times, even the cyber criminals are hurting
The iPhone has landed
Apple have finally done a deal with operator Etisalat, to bring its iPhone to the UAE and Saudi - but the big question is - does anyone care any more?
Etisalat patent wrangles - update
Update: Apparently Etisalat requested more time to respond, so the case is now due some time this week rather than last
What crisis?
In several discussions around GITEX over the past few days, I've heard a lot of IT companies saying that they aren't too worried about the global economic crisis
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