Leading companies in almost all industries have invested significantly over the past decade to improve customer experience, and increasingly we see a movement toward companies trying to differentiate themselves based on service. Technology is playing a huge part in the paradigm shift in customer experience excellence. The Arabian Computer News Investigates: Maintaining Customer Experience, the first in the 2015 series brought together IT leaders from across a number of industries to discuss proven strategies and working examples of the best cost saving, technology integrating and operationally efficient practices for improving and maintaining customer experience in the Middle East.

THE CONFERENCE

Why Attend?

  • LEARN FROM THOSE LEADING THE WAY IN THE IT WORLD TODAY. Listen to leaders from across a number of industries discuss proven strategies   and working examples of the best cost saving, technology integrating and   operationally efficient practices in the Middle East as they take to the stage.
  • HAVE YOUR SAY DURING THE PANEL DEBATES AND DISCUSSIONS A main feature of the event is the lively panel discussions that bring experts   and practitioners together. Once the panelists have outlined their arguments, and   defended their points, the discussion is opened up to the audience for Q&A.
  • INVITATION ONLY EVENT FOR CIOS, CTOS AND SENIOR IT MANAGERS The event is only open to CIOs, CTOs and senior IT Managers allowing attendees  to  learn from the best practice of their peers in a mutually supportive environment.

Welcome

The technology that makes up many of the systems in the IT world today is at a critical juncture and in the next five years everything from mobile devices and applications to servers and social networking will impact IT in ways companies need to prepare for now. On the 13th May the Middle East’s leading CIOs, CTOs and IT Managers attended the Arabian Computer News Investigates: Maintaining Customer Experience conference and explored proven strategies and working examples of how technology can drive cost savings, drive operational efficiencies, and boost the bottom line. The first in the 2015 series focussed on improving and maintaining customer experience and was dedicated to exploring practical, take-home strategies in implementing business applications, building core infrastructures, embracing the latest technologies, and aligning the IT department’s outlook with broader business goals.

Stay tuned for the next in the Arabian Computer News Investigates series….

 

 

 

Sponsorship

ACN Investigates brings together the cream of the Middle East IT community. Attendance is by invitation only and represents the decision makers leading the Middle East and shaping the sector’s future.

The event is an ideal place to position your brand, meet potential customers and existing clients. To ensure sponsors have the maximum return from their investment, sponsorship opportunities are limited.

Become A Sponsor

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Featured Speakers

Safdar Zaman

Mustafa Faisal Ahmed

Madhu Pajeer

Samir Khan

Hany B. Maurice

Ali Kassab

Dr. Husam Yaghi

Nadien Yaghi

Advisory Panel

OUR SPONSORS