NBF banks on core system from GBM

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By  Published  September 29, 2006

National Bank of Fujairah (NBF) has implemented a new core banking system in a bid to boost efficiency, support its exp- ansion and allow it to introduce new products and services.

Gulf Business Machines (GBM) deployed the solution, which includes IBM System p Servers, IBM System x Servers, IBM DS4300 storage subsystem, IBM WebSphere, MQW Series and Tivoli software, as well as Cisco networking equipment.

Asah Ahmed, general manager of NBF, said the system overhaul forms part of the bank’s ambitious plans which included the doubling of its branches from six to 12 by the end of this year and that it would support new levels of customer services and increased productivity.

“The IBM hardware solution is an integral part of our core banking integration and is set to help take our customer service offering to a new level,” he explained.

“Customer service will be enhanced as a result of increased flexibility, scalability, integration and operational simplicity, while internal productivity will be improved and the ability will exist to develop more innovative delivery channels and offer new and innovative banking products.”

The bank’s expansion plans include expanding its retail and online banking services as well as building on its existing corporate banking services.

Executives at the bank said that it had been necessary for it to replace its existing core banking solution in order to meet these objectives.

“The new system will enable the bank to open up its online banking, offering a wider variety of services and products to its customers. The solution, scheduled to go live in March 2007, will provide the bank with a suitable environment for the product teams to introduce new products into the bank’s product range,” said Ashok Bhola, general manager, United Computer and Management Consultancy (UCMC), GBM’s operations in Dubai.

Sanjay Rajani, head of the information systems and technology division at NBF said the bank’s decision to hire GBM to deploy the technology was made because of the firm’s prior experience in the market.

“The selection of GBM over competing contenders followed a thorough review of the overall value proposition each offered. The GBM offer provided the reliability of a well established player in the banking solutions arena, as well a global partnership with our software providers, ensuring a well integrated end system,” stated Rajani.

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