Gartner: Align it with business

CIOs should mind the gap between their own short-term IT priorities and the business needs of their CEOs, analyst group Gartner is warning.

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By  Administrator Published  February 22, 2007

CIOs should mind the gap between their own short-term IT priorities and the business needs of their CEOs, analyst group Gartner is warning.

The firm's annual report on CIO's priorities, based on interviews with 1,400 organisations worldwide, shows that while the business executives they work for are increasingly focused on growing their organisations, CIOs themselves remain focused on the internal needs of their own departments.

While CEOs listed business process improvement, growing the customer base and revenue growth as among their key priorities for 2007, CIOs listed business intelligence, legacy application modernisation and technical infrastructure management as among theirs.

"CIOs cannot rely on traditional actions such as improving operational efficiency, reducing IT costs and automation that lead to commoditisation to meet executive expectations," said Mark McDonald, head of research for Gartner EXP (Executive Programmes). "Success in 2007 requires making the enterprise different to attract and retain customers."

While IT budgets are expected to grow by an average of 3% this year, nearly two-thirds of firms are aiming to grow faster than their markets in 2007. As a result, Gartner said business executives would expect IT to help raise current performance and deliver new capabilities.

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