ID theft prevention a joint responsibility

Customers and service providers need to take much more responsibility in helping to prevent identity theft, a senior manager at a regional bank warned this week.

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By  Administrator Published  February 14, 2007

Customers and service providers need to take much more responsibility in helping to prevent identity theft, a senior manager at a regional bank warned this week.

Hossam Elkobrosy, technical services manager at the National Bank of Abu Dhabi (NBAD), told IT Weekly that, despite initiatives launched by the bank, attacks such as phishing and spam continued to flourish in the region. He said prevention of identity theft was “a shared responsibility between the stakeholders, customers and the corporate”.

“Banks or other financial institutions must be responsible for all their customer ID protection and other related information,” Elkobrosy said. “Customers must do the same thing, all assets, bank’s notices and threats around money transactions must be considered.”

He said that customers should take measures such as avoiding doing online transactions in internet cafés, being aware of the latest anti-virus packages and updates, and reviewing bank statements.

“When a customer sees anything about security he says it is not my responsibility it is the bank’s responsibility, so he takes no notice of it,” said Elkobrosy.

“We encourage the customers to educate and train themselves on the tools they are using,” he added.

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