Etisalat urges Vista delay

The UAE telecoms operator needs to upgrade its security before customers start using the new software.

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By  Michele Howe Published  February 8, 2007

The UAE telecoms operator, Etisalat, is urging its customers to hold off on installing Microsoft's Vista operating system until it has upgraded its online security.

Etisalat recommends that subscribers of its Al Shamil and BusinessOne packages should not upgrade to the operating system until they have installed the latest version of its Secure Desktop Service.

This is not currently available, but should be by the end of this month.

While Vista has been available to business users since last November and went on sale to consumers on January 30, Etisalat said it is still waiting for its supplier, Symantec, to deliver Vista-compatible products.

Symantec said it was "working closely with Etisalat" on delivering products.

Etisalat's recommendations have been issued as alerts to Al Shamil and BusinessOne subscribers on the customer service section of its website, where it states that "it is strongly recommended to consider upgrading your Etisalat Secure Desktop Service to the new 2007 version before upgrading your computer's operating system to Microsoft Vista to avoid any vulnerability that might arise from the internet threats".

Microsoft Gulf's marketing and communications manager, Bahaa Issa, said this showed "collaboration" between the software giant and Etisalat. He said it should not mean any "delay" for customers deploying Vista.

The news follows recent announcements from Apple that its iPod music player is not fully compatible with Microsoft's new operating system. Problems with other music players and software packages have also been reported.

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